Problem Statement

Product Managers often struggle to get quick, clear insights into deployment and incident status. Current DevOps tools are built for engineers — filled with technical jargon, raw logs, and CI/CD details that PMs don't need.

🔍 Delayed Release Readiness

PMs spend extra time chasing updates from engineering teams, delaying decision-making and stakeholder communication.

📞 Over-reliance on Engineering

Constant interruptions to engineering teams for status updates that should be self-service.

🔀 Scattered Workflows

Information scattered across multiple tools without a single, business-friendly dashboard.

Business Impact

This lack of a single, business-friendly dashboard creates inefficiencies that cascade through the entire product development cycle, affecting stakeholder confidence and team productivity.

Scenario

Meet Pooja

Role: Product Manager for the Core Platform

Situation: Leadership meeting in 30 minutes

What Pooja Needs to Confirm:

  1. Is the urgent release live and stable?
  2. Are there any active incidents that might impact stakeholders?
  3. Can she quickly prepare a status update without asking engineers?

Current Painful Process:

1

Log into multiple DevOps tools

2

Interpret highly technical logs and dashboards

3

Message engineers for simplified explanations

This wastes time and increases the risk of miscommunication.

Solution

DevOps Tracker Dashboard

A simplified, consolidated tool tailored for non-technical roles like PMs, POs, and Support Leads.

🎯 Release Status Card

  • Last deployment date/time
  • Version number & readiness state
  • Deployment owner contact

🚨 Incident Summaries in Plain Language

  • Impact, severity, ETA, owner
  • Auto-generated from engineering incident tools

📊 Automated Status Reports

  • One-click or scheduled Slack/Email updates

🔐 SSO Login

  • Okta, Google Workspace, or Azure AD for quick, secure access

Dashboard Screenshots

Dashboard Overview showing release status and incidents

Main dashboard with release tracking and incident management

Team Communication Map

Team communication hierarchy and activity tracking

Activity Log with filtering

Comprehensive activity log with filtering capabilities

Out of Scope for MVP:

  • Raw YAML/log views
  • CI/CD pipeline debugging
  • Infrastructure tuning

Metrics for Success

80%
Reduction in PM-to-engineer pings for status updates
Within 8 weeks
≤5 min
Average time from incident detection to stakeholder awareness
Target performance
≥75%
Weekly active PMs using dashboard
By Month 2
50%
Faster release readiness confirmation vs current workflow
Immediate improvement

Expected Business Impact

These metrics translate to significant time savings, improved stakeholder communication, and reduced engineering interruptions, ultimately leading to faster decision-making and more efficient product development cycles.

Workflows

PM Journey Workflow

1

Login via SSO

Instant access without managing extra credentials

2

View Release Status Card

Deployment health, last update, version, owner

3

Review Incident Summaries

Plain-language updates auto-pulled from incident management tools

4

Send Stakeholder Report

Single-click Slack/Email distribution

5

Track History & Trends

Access past releases, incidents, and resolution times

Workflow Diagrams

Complete PM journey map with pain points and opportunities

Complete user journey mapping showing pain points (red) and success opportunities (green)

PM-focused DevOps workflow

Simplified PM-focused workflow from status check to stakeholder communication